Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") are a contract between you and Linkee, Inc. ("we", "us"), the company behind Loopex Digital, for the use of AI Visibility Tracker at aivisibility.loopex.ai and any successor domain (the "Service"). By creating an account or using the Service you accept these Terms and our Privacy Policy. If you use the Service for a company, you confirm you may bind that company. Last revised September 24, 2026.

2. Eligibility

The Service is for business use. You must be at least 18 years old and able to enter into a binding contract. We may refuse or close accounts at our discretion where these Terms are not met.

3. Accounts

• You need an account with a verified email address, or a Google account, to use the Service. Keep your credentials confidential; you are responsible for everything done under your account.
• Each account has one workspace and one owner. The Service does not currently offer team seats or invitations; do not share credentials as a substitute.
• Give us accurate information and keep it current. Tell us promptly at the contact address below if you suspect unauthorized use.

4. Paid services

Plans

• Starter: $49 per month, 1 brand, 30 prompts, 600 prompt runs per month.
• Pro: $99 per month, 3 brands, 60 prompts, 1,200 prompt runs per month.
• Scale: $149 per month, 5 brands, 90 prompts, 1,800 prompt runs per month.

Every plan runs every active prompt weekly against ChatGPT, Claude, Gemini and Google AI Overviews. A newly added prompt also runs once immediately. Prompt limits apply across all brands in the workspace. A workspace without a subscription can be set up but does not run prompts.

Billing and renewal

Plans are billed monthly in advance through Stripe and renew automatically each month until cancelled. Prices exclude taxes, which are added where applicable. We may change prices with at least 30 days' notice by email; the new price applies from your next renewal after the notice period.

Changes, cancellation and refunds

• You can upgrade or downgrade from the Billing page. Changes take effect immediately and are prorated on your next invoice.
• If a downgrade leaves you above the new plan's limits, tracking pauses until you choose which brands and prompts stay active; the rest are deactivated with their history kept.
• You can cancel at any time from the Billing page or the billing portal. Cancellation takes effect at the end of the current billing period; you keep access until then.
• Fees are non-refundable, including for partial periods, unused runs or unused prompts, except where the law requires otherwise.
• We do not offer free trials.

Usage limits

If your workspace reaches its monthly run quota, runs pause until the next period. If a payment fails, we may pause tracking after notice until payment is made.

5. Service rules

You agree not to:

• use the Service for anything unlawful, or to track, harass or defame a person;
• submit prompts or content that infringe someone else's rights or that you do not have the right to use;
• access the Service other than through the interface we provide, scrape it, probe or overload it, or interfere with its security or with other customers;
• resell, sublicense or share access to the Service, or use it to build a competing product;
• circumvent plan limits, for example by operating several accounts to avoid the prompt or brand caps;
• attempt to extract the AI providers' models, or use the Service to violate the providers' usage policies.

6. Third-party data sources and AI providers

The Service sends your prompts to third-party AI models (Anthropic, OpenAI, Google and, where enabled, Perplexity), retrieves Google AI Overviews and search results through DataForSEO, and fetches cited public web pages through Jina Reader or directly. These providers are independent of us. Their availability, speed, output and pricing can change without notice, and we do not warrant the accuracy, completeness or timeliness of any third-party data. We may replace a provider with an equivalent one to keep the Service running.

The Service does not connect to your own Google, analytics or advertising accounts and does not send email on your behalf.

7. AI-generated content

The answers the Service stores and shows you are generated by third-party AI models in response to your prompts. They can be wrong, out of date, biased or inconsistent between runs, and a brand's visibility, position or sentiment in them is an observation about those models' output, not a fact about the brand. We store answers verbatim so you can read what a model said; we do not endorse them. You are responsible for how you use the answers and the metrics derived from them, including any statements you make to clients.

8. Customer data

You retain all rights to the brands, prompts and other content you submit ("Customer Data"). You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, transmit and process Customer Data, and the answers, citations and metrics generated from it, solely to provide, maintain, secure and support the Service for you and as described in the Privacy Policy. We do not use Customer Data to train AI models and do not sell it.

You are responsible for Customer Data and confirm you have the rights needed to submit it. You can export your data as CSV from the dashboard at any time.

9. Intellectual property

The Service, including its software, design, classifications, documentation and the name AI Visibility Tracker, is owned by us or our licensors and protected by intellectual-property laws. These Terms give you a limited, non-transferable right to use the Service during your subscription and grant no other rights. Feedback you give us may be used without obligation to you. Third-party brand names and logos shown in the Service belong to their owners and appear for identification only.

10. Termination

• You may stop using the Service at any time by cancelling your subscription; your access continues to the end of the paid period.
• We may suspend or terminate your account, with notice where practicable, if you breach these Terms, if your payment fails and is not cured, if required by law, or if we discontinue the Service, in which case we will give at least 30 days' notice and a chance to export your data.
• After an account is closed, we delete its workspace data within 30 days of confirmation and it rolls out of backups shortly afterwards, except where we must keep records for legal, tax or security reasons.
• Sections 6 to 9 and 11 to 16 survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted or error-free, that answers or metrics will be accurate, or that tracking will improve your visibility in any AI model.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow these limits, so they may not fully apply to you.

13. Indemnification

You will defend and indemnify us and our staff against claims, damages and costs (including reasonable legal fees) arising from your Customer Data, your use of the Service in breach of these Terms or the law, or statements you make to third parties based on the Service's output.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Disputes will be brought exclusively in the state and federal courts located in Delaware, and you consent to their jurisdiction, except that either party may seek injunctive relief anywhere to protect its intellectual property. If you are a consumer in a jurisdiction whose law gives you additional protections, those protections apply.

15. Changes to these terms

We may update these Terms. We will post the revised Terms here with a new "last revised" date and, for material changes, notify you by email or in the dashboard at least 14 days before they take effect. Continuing to use the Service after that date means you accept the revised Terms. If you do not agree, cancel before the changes take effect.

16. Miscellaneous

These Terms and the Privacy Policy are the whole agreement between us about the Service. If a provision is unenforceable, the rest remains in force. Our not enforcing a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor of the Service. Notices to you go to your account email; notices to us go to the address below.

17. Contact

Linkee, Inc. (Loopex Digital), 651 N Broad St, Suite 201, Middletown, Delaware 19709, United States.